Return & Exchange Policy
At Huestory, we take great care in ensuring every order is carefully inspected before it is packed and shipped.
Returns & Exchanges
We do not accept returns or exchanges for change of mind, incorrect colour choice, or sizing preferences.
If you receive a damaged, faulty, or incorrect item, please notify us within 48 hours of receiving your order.
To process your request, please email or message us with your order number along with clear photos or a video showing the issue.
Claims made after 48 hours of delivery may not be accepted.
Colour Variations
We strive to display our products as accurately as possible. However, slight variations in colour may occur due to different screen settings, lighting, and photography.
These minor colour differences are not considered defects and are not eligible for return or exchange.
We appreciate your understanding and support of our small business. If you have any questions before placing your order, please feel free to contact us—we're always happy to help. 💛