Privacy Policy
Effective Date: 3 July 2026
Privacy Policy – Hue Story by Reshma
At Hue Story by Reshma, your privacy is important to us. We are committed to protecting your personal information and ensuring that your shopping experience with us is safe, secure, and transparent.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, browse our collections, or purchase our products. By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, we may collect certain information automatically, as well as information you voluntarily provide when placing an order or contacting us.
Device Information
We may automatically collect information such as:
- Your IP address
- Web browser type and version
- Device type and operating system
- Time zone
- Pages viewed and browsing activity
- Cookies and similar tracking technologies
This information helps us improve the performance, security, and user experience of our website.
Personal and Order Information
When you place an order or contact us, we may collect:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information (processed securely through our trusted payment providers)
- Order history and purchase details
- Any information you provide when contacting our customer support
For your security, Hue Story by Reshma does not store your complete credit or debit card details.
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Arrange shipping and delivery
- Send order confirmations, invoices, and shipping updates
- Respond to your enquiries and provide customer support
- Improve our products, website, and customer experience
- Detect and prevent fraudulent or unauthorised transactions
- Maintain the security and functionality of our website
- Send promotional emails, exclusive offers, and new collection updates if you have subscribed to receive marketing communications
You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share your information only with trusted third-party service providers who assist us in operating our business, including:
- Payment processing providers
- Shipping and courier partners
- Website hosting providers
- Analytics providers such as Google Analytics
- Technology and customer support providers
These service providers are authorised to use your information only as necessary to provide services on our behalf and are required to protect your information.
We may also disclose your information where required by law or to protect our legal rights.
Cookies and Analytics
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyse visitor behaviour
- Enhance your shopping experience
We also use Google Analytics to better understand how visitors interact with our website. Google Analytics collects information such as pages visited, time spent on the site, and general browsing behaviour. This information is aggregated and does not personally identify you.
You can manage or disable cookies through your browser settings; however, some features of the website may not function correctly if cookies are disabled.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorised access, disclosure, alteration, misuse, or destruction.
Although we strive to use commercially accepted security practices, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Your Rights
Depending on the privacy laws applicable to you, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where legally permitted
- Withdraw consent for receiving marketing communications
- Contact us regarding any concerns about how your information is handled
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:
Hue Story by Reshma
📧 Email: huestorybyreshma@gmail.com
Thank you for choosing Hue Story by Reshma. We value your trust and are committed to protecting your privacy while providing you with a secure and enjoyable shopping experience.